Summary

My technical background (BSCS degree and software development) enables me to quickly learn new technologies and work directly and effectively with engineers, QA, support, and other technical personnel.

Over 10 years software development experience prior to becoming a technical writer.

Focused on SDK/API documentation and testing/trying out everything I write about.

Can translate complex technical information into clear, concise, easy-to-understand English.

Proficient with most publishing and online documentation tools.

Can author code samples and testing code in cURL, JavaScript, JQuery, Node.js, AJAX, PHP, Python, SQL, JSON, HTML, C#, C/C++, Java, XML.

Have written (from scratch) SDK/API programming guides, user guides, system administration guides, tutorials, online help, getting started guides, installation guides, troubleshooting guides, evaluation guides, quick reference guides, training guides, style sheets, and numerous other documents.

Can work independently, or on a team, with minimal supervision, juggle multiple assignments, and meet tight deadlines.

In-depth knowledge of the software development life cycle and demonstrated ability to collaborate effectively with cross-functional global teams and handle shifting priorities.

Skills

Presentation: Madcap Flare, PowerPoint, Word, Visio, Excel, PaintShop Pro, Snag-it, TextPad, FrameMaker, Joomla, DocBook, Oxygen, Quip

Development: cURL, Agile/Scrum, Visual Studio, GitHub, Confluence, Eclipse, Xcode, ClearCase,Wiki, Subversion, Perforce, Bugzilla, JIRA, XmlSpy, SharePoint, Bitkeeper, VMWare, Putty, Slack.

Operating Systems: Windows, Linux , Mac OS, Bash

Databases: JSON database, Microsoft SQL Server, Oracle , SQLlite

Programming: Java, JQuery, JavaScript, C#, C/C++, SQL, Python, AJAX, HTML5, Markdown, PHP, JSON, REST, CSS3, .Net, XML

Education

Boston University

Bachelor of Science Degree in Computer Science

UC Berkeley Extension

Certification

MCSD for Microsoft .NET development exams taken and passed:


Clients

These are clients from the time I was freelancing. Hover your mouse over a client logo above for more information.

Portfolio